The Royal Hotel Elgin

Friendly people.

This is in all honesty the worst hotel i have ever stayed at. They call there rooms superior but there is nothing superior about the whole place. Showers do not work properly in the 2 rooms that we had. Decor is shabby and things are falling apart. Bags of dirty laundry lie everywhere from the front door onwards. We were booked there for 5 nights but after 3 nights we had enough and left. The final thing to cause us to leave was the barmaid closed the bar at 8.30 on a Friday night when we had a friend join us for a drink. We had to go next door to the Laichmoray Hotel for a drink. So we decided to book a room there for our last 2 nights stay in Elgin. What a great decision that was.

Absolutely awful. Substandard accommodation. Please see the photos attached - even the kettle inside was dirty. We actually left at midnight after returning from our event and booked at the hotel next door which was 5 star - the total opposite. Complaint has not been dealt with. Dirty curtains, dirty radiator, bed in tatters, curtains hanging next to the toilet. Dirty bathroom - wouldn’t have even showered there. Door handle fell off. Stained carpet. Window open to disguise smell. Wallpaper peeling. Honestly do not waste your money. Staff were useless in the morning when I returned with the key hoping to speak to someone.